Our team at Jill have determined that a minuscule percentage of blades may be affected by this defect:
- Sharp tip on the wide blade
- Wide blade loose when attached to wand
- Blade easily falls out of casing
If you have experienced any of these with your blade(s), you may be eligible to receive a refund and free replacement.
How Can I Be Eligible?
- Must have one of the defects listed above
- Received blades in the past 30 days
Only a very small percentage of blades have been affected and we will be tripling down on quality control. So it's very not likely to affect any of your future subscription/refill orders. If you need more information, please contact us here or at firstname.lastname@example.org.
We apologize if you were affected by this and thank you for your co-operation!