The Jill Starter Kit includes everything you need for the ultimate dermaplaning routine:

• The Jill Handle – ergonomic, reusable, and designed for precision.
• Two Blade Options (Petite & Wide) – dermatologist-approved and available in J1 (gentle) or J2 (pro) to personalize your shave.
• Viral HairID™ Spray – makes even the finest facial hair visible so you never miss a spot.
• Pre-Shave Oil – preps and protects your skin for a smoother glide.
• Dermaplane Cleanser – pH-balanced and skin-calming, free for waitlist orders while supplies last.
• Post-Dermaplane Mask – soothes, hydrates, and helps your skin recover after your shave.

Everything you need to prep, shave, and treat your skin—so you get a smooth, radiant glow from start to finish.

All of our products are vegan. All products are sourced from purely vegan sources and never tested on animals.

At Jill, sustainability is a part of our ethos and in our DNA! One of the main factors we took into consideration when we developed our razor wand, was how to solve the disposable razor problem. Here's our simple 3 step system to safely dispose your Jill blades!

Step 1: Remove metal blade with pull tab.
The pull tab is located on the side of the blade. Be careful here not to cut yourself as you pull out the blade, you may want to wear gloves if it appears to be stuck in tightly.

Step 2: Recycle plastic piece.
Simply recycle the plastic parts of the blade :)

Step 3: Insert metal piece into a safe container, and recycle/follow local guidelines for disposing sharp metal objects.
This is where things can get a bit confusing, make sure to check your local guidelines for how to properly dispose sharp objects as this varies depending on country/state of residence. Typically they require to put into a safe, labelled container (such as a metal tin), and either recycle or drop off at an institution.

You can order more blades directly here: GET REFILLS
You will have the option to order 2 sets monthly, 6 sets quarterly or just 2 sets one time.

We ship almost everywhere in the world! Duties and taxes will be charged at checkout based on location.

Standard shipping is FREE in the United States.
If you live elsewhere in the world, your shipping charges will also be calculated at checkout.
Expedited and express shipping costs will be calculated at checkout.

If you live in the United States, you will not be charged duties.

If you reside internationally, you may be charged additional duties and taxes. These will be charged at checkout and there will be no surprise charges afterwards.

We only offer standard shipping. Please remember that your order will take time to process before it ships.

Standard shipping:
Delivery time: 2-6 business days

Yes! If your address is automatically found at checkout you will have no problems. If you are concerned about this at all please contact hello@tryjill.com for assistance.

We will email you at every step of the process, from purchase to post-delivery. You will receive an email confirmation of your order, a notification when your order is being prepared for shipping, a notification with tracking information when your order ships, and a check-in email after your purchase has been delivered to ensure you are happy with your Jill order. If you have any questions in the meantime, please feel free to contact us at hello@tryjill.com.

Your tracking number and information will all be available in your email. If you are having trouble finding this information, please check your spam folder or contact hello@tryjill.com.

Your purchase begins its journey to you as soon as you complete the checkout process. We unfortunately do not have a set cancellation window. Once an order has shipped it cannot be cancelled. While you may have a few days before your order ships to cancel, after this we cannot reverse the order.

If you wish to make changes to your order, please contact us via phone or at hello@tryjill.com. Our team will do our best to accommodate your request.

We offer complete refunds on starter kits for the first 60 days or before your first subscription charge, whatever comes first.
All Refill and or Magic Wipe Shipments cannot be returned or refunded after they have been processed and in transit.
If you receive your product/blades damaged in any way shape or form you will be given a direct replacement or a refund. Please contact support for any inquiries here and we will do our very best to help!

We cannot accept returns for any refill products as they cannot be resold due to risk of contamination. If you have any questions if your product is eligible for return, please email hello@tryjill.com.

This varies from person to person, but we recommend shaving 1–2 times per month, depending on your natural hair growth and how often you wear makeup.

Making dermaplaning a consistent part of your skincare routine helps you maximize the benefits—like radiant skin, boosted collagen production, and better product absorption. Glowy skin comes from consistency, not one-off fixes.

Our shave plan makes it easy: you’ll receive all your shave supplies quarterly so you can refresh your blades and stick to a regular shaving routine without any hassle.

The petite blade should be used for eyebrows and upper lip, or anywhere hard to reach. Whereas the wide blade was designed for the larger parts of your face.

For a full guide on shaving visit The Jill Method.

Acne is very unique to every individual. You should never shave directly over open acne as that is likely to spread bacteria and to cause inflammation. Shaving around acne is our best suggestion, or completely avoiding areas with more acne. This is not to say that you should not shave overall, it can be beneficial to help fight your acne scars as well as prevent new acne from forming due to the exfoliation/enhancement of other products. We recommend you simply do a patch test on a part of your face and see the results for yourself.

Shaving hair doesn't change its thickness, color or rate of growth. A razor cannot change or alter your natural keratin cells, thus it would be impossible for shaving to have an effect on this.

We advise to shave with the direction of your hair growth however if you accidentally do not you may give the hair a blunt tip. The tip might feel coarse or "stubbly" for a time as it grows out. During this phase, the hair might be more noticeable and perhaps appear darker or thicker — but it's not.

There are unique particular cases where hormonal imbalances and genetic factors may make hair coarser as you age, however this is NOT a result of facial shaving. For more information on this check out our shave science page.

Create an account with us using the link below, and head over to your account dashboard. You will be able to manage your subscription there, whether you’d like to skip, pause or cancel.

tryjill.com/account

If you have trouble with creating an account or do not want to create a new account, our support team will be happy to help you cancel your subscription at hello@tryjill.com.

Once you have placed an order, you should have received a link to create an account. An account is not automatically created after you purchase a starter kit and/or the subscription. You can head to the link below to create your account. You will need to create an account using the same email as you used to checkout. tryjill.com/account If you have used a phone number to checkout or have any other issues, please contact our support team at hello@tryjill.com.

Login to your account and head over to your account dashboard. You will then be able to click on ‘Manage Subscription’. Afterwards head to ‘Billing Information’ and edit your payment details.

If you have issues trying to update your payment information, please contact our support team at hello@tryjill.com.

You can view this information in your subscription login portal. Simply login to your account, view your subscription and you will be able to view your ship date. Additionally you can contact hello@tryjill.com. to get this information.